Integrated front- and backend IBM Midrange server (System i™, iSeries, AS/400) data helps companies with:
- Consistent,
company-wide customer recognition and interface - Improving customer acquisition, retention,
cross-sell, up-sell and channel management Easy-to-use, extensive customization of customer views for differentend-users and departments- Increasing operational efficiencies, reducing IT costs and improving customer satisfaction
- Affordable online access for users in your organization to
AS/400 data and applications - Seamless integration with existing
back-office applications and data – database updates from the Wintouch and legacy applications
Industry-specific Wintouch solutions solve the unique business issues of many businesses including:
Related articles
- Vertical CRM: It's No Panacea
by Mitch Betts, Computerworld, September 20, 2004 - Vertical CRM Applications: CRM for the “Real World”
The Aberdeen Group, Executive White Paper, March 2003
"[Verticalization] is a natural extension. It's the next natural step in the functionality that companies are looking for."